One Call Does It All
I wanted to send you a letter in regards to the appreciation I have for Custom Truck One Source. Ever since you started, close to ten years ago, I have been nothing but impressed with the products and sales that you provide. Your knowledge of our tree industry is irreplaceable. When they say one call does it all, that’s how I feel when I call Bill Mitchell and Custom Truck One Source.
We have purchased 5 rear mount 75’ Terex units on Freightliner Chassis in the past 6 years. These trucks were specially designed for our industry by you and CTOS and have been fantastic. We have virtually had minimal downtime with these units. You have even helped sell trucks and find us equipment that CTOS doesn’t represent! Whenever I have a question regarding equipment in this business, you are the first one I call. Thank you for all your help!
Very Knowledgeable & Insightful
I would say that Jeff in particular, was very knowledgeable and insightful on the capabilities and specifications on the puller and tensioner that was rented for pulling in fiber. Jeff even made it a point to be in the field with our crews, on Mother’s Day, to show them how to use the equipment and spent multiple hours with our guys ensuring they were comfortable with the machine. It definitely eased our minds knowing that we had an on-site person to assist the day we were pulling in fiber.
Cannot Say Enough Good Things
Custom Truck One Source is the greatest asset to our company. Everyone from the great office staff, who have on many occasions found me a rental crane and gotten me on the road with it in a few short hours with zero notice, all the way down to the shop guys who have countless times received a text from me saying “I’m coming in”. They clear me a bay and have guys waiting on me to pull up so they can get me running again and back to helping my customers. I cannot say enough good things about Custom Truck One Source.
Best Support in the Industry
Custom Truck One Source has always been at the top with their customer service and support. They have a knowledgeable staff in Sales, Service, and Parts. I always feel confident that I am getting the best support in the industry for their line of equipment.