Frequently Asked Questions (FAQs)
Custom Truck One Source (Custom Truck) is the first true single-source provider of specialized truck and heavy equipment solutions, offering a vast rental fleet, new and used equipment sales, aftermarket parts and tooling supply, world-class service, customization and remanufacturing, in-house financing solutions and reliable liquidity of aged assets through our auction. Our equipment breadth, seasoned experts, and integrated network of locations across North America together deliver superior service and unmatched efficiency to our customers. Dig in at customtruck.com and keep up with us on social media:
- Used equipment sales
- New equipment sales
- Rentals
- Equipment Remanufacturing
- Customized Equipment
- Equipment Installation Capabilities
- Parts & Services
- Aftermarket Services
- Asset Disposal
- Auctions
We have several locations across North America and each location’s hours of operations differ from one another. Please visit our Locations page to search for the nearest location and to determine the hours of operations.
You have several options for acquiring or requesting equipment. In the Marketplace, all units come with a “Buy Now” option, complete with a listed price. Alternatively, you can submit an offer for the equipment. Another option is to participate in a CTOS Auction, held on the fourth Thursday of each month. Beyond the Marketplace and Auction, you can also request New and Used equipment by adding items to your cart and submitting your request.
Absolutely! Visit our Request a Quote page and fill out all of the details regarding your trade-in.
We do! Custom Truck Capital provides flexible leasing and financing solutions for obtaining the equipment you need for your business. We will consult with you to deliver a competitive finance structure to meet your needs and budget: fast, easy, and convenient. Your one-stop shopping solution.
Absolutely! Call (816) 241-4888 or fill out the request a quote form and we’ll get you in contact with your local rental representative.
Our minimum requirement for equipment rentals is one week for most equipment. Some equipment (i.e. Roll-Off trucks) require longer rental terms. Contact a your local CTOS location to find out more details submit an inquiry with the link below, and someone will reach out to you shortly.
For starters, stop worrying! We have a 24/7 Call Center manned by our in-house technicians who are able to solve 50% of service questions over the phone. If required, our on-call service technicians can schedule a visit out to where service is needed to ensure downtime is minimal, saving you money. For immediate assistance, contact 833-CT1S-911 (833-281-7911).
LOCATIONS