Service

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The Services You Need, When You Need Them

Custom Truck One Source sets the standard for excellence with our impressive facilities, expert staff, and round-the-clock customer support. Our state-of-the-art production and service bays number over 575, providing ample space for repairs, maintenance, and custom fabrication. In addition, our team includes over 755 production and service experts who are dedicated to ensuring that your equipment is running at peak performance.

Our experts are available both in-house and in the field, ready to provide hands-on support wherever you need it. And when you need to get in touch with us, our 24/7 call center connects you with our team of equipment experts who are ready to help you initiate repairs or troubleshoot any issues you may be experiencing.

At Custom Truck One Source, we take pride in providing our customers with top-quality service and support. Whether you need routine maintenance, emergency repairs, or custom solutions, we have the expertise and resources to keep you up and running.

New and Pre-Owned Equipment Sales

Custom Truck sells new and pre-owned equipment through its premier network of integrated locations across North America. We stock a wide variety of popular chassis, specialized bodies and equipment brands, ready for assembly into the combination that will best fit your needs.

Leading Rental Fleet

Top contractors throughout the heavy equipment sectors rely on Custom Truck’s leading rental fleet to deliver mission-critical equipment solutions that ensure they work more efficiently. Our on-hand rental inventory leads the industry in range, quality and accessibility, allowing customers to recover from unexpected equipment repairs and capitalize on unforeseen demand.

Aftermarket Parts & Service

We’ve aligned our unsurpassed range of equipment with an equally extensive inventory of chassis and equipment parts, available in-house and for overnight
delivery. Custom Truck’s proprietary service call-in center (CINC) delivers nationwide access to local service. Available 24/7 and manned by 150+ inhouse equipment technicians, the CINC serves an unparalleled level of service throughout our premier network of facilities, located strategically across North America for optimal aftermarket repair and maintenance support.

Equipment Customization

Custom Truck specializes in custom design and fabrication of chassis frames and suspensions, bodies and equipment, allowing us to fulfill customers’ most complicated customization demands. Our superior knowledge of the fluctuating needs across the equipment sectors, and expertise in hydraulics, chassis, and frame modifications far surpass any other dealer in the country.

Remanufacturing

Custom Truck has the exclusive ability to revitalize customer assets by remanufacturing aged equipment, maximizing performance over a longer life
cycle, and optimizing utilization levels for the customer.

Financing Solutions

Customized & flexible leasing and financing solutions are available through our in-house lease provider Custom Truck Capital.

Stronger Modifications, Faster

We can meet any need when it comes to making custom modifications to your equipment. At Custom Truck One Source, we’re a full-service truck modification and equipment installation center, specializing in custom design and fabrication of frames, suspensions and more. Our ability to modify chassis, truck and track equipment allows us to offer a vast variety of equipment to our customers, leading us to become your truck and equipment one-stop-shop. Let us custom build your next work truck!

Authorized Service Centers

Load King Authorized Service Centers provide service for Load King boom trucks, truck cranes, and Terex legacy products, providing maintenance, repair and parts for Load King products. Click Here to find the closest Service Center for your business.

We’re Your Partner Through
the Whole Process

At Custom Truck One Source, we’re your one-stop shop for all your truck and engine repair needs. From routine oil changes to complex engine rebuilds, our experienced technicians have got you covered. We also specialize in transmission and rear-end repairs, boasting our own state-of-the-art rebuild center for efficient and effective service.

But that’s not all – we’re also proud to offer an unparalleled range of equipment services. Our equipment department has expanded to include a variety of leading solutions in boom reconstruction and crane, bucket, and digger service, as well as equipment reconditioning, refurbishment, and modernization. We also provide inspections and safety testing, installation consultation, preventative maintenance, dielectric performance, annual ANSI inspections, D.O.T. inspections, field training, familiarization, and hydraulic repair – just to name a few!

And if you’re looking for financing options to service your fleet, we’ve got you covered there, too. Simply fill out our credit application form and return it to [email protected].

With over 575 state-of-the-art assembly and service bays nationwide, our team is equipped to handle any repair or equipment need, whether you visit us at our new facilities or require on-site service. Trust Custom Truck One Source to keep your fleet running smoothly and efficiently.

Call & Information Center

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For service and maintenance, reach out to the call & information center at  (833-281-7911) or email [email protected].

Parts & Service Brochure

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Download our Parts and Service brochure for more information.