All transactions are governed by the Terms of Sale and Terms of Use agreed to by the purchaser.
Please take special note of the following:
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- -All prices are in US dollars.
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- -The customer places the order, which is merely an offer until accepted; they receive an order acknowledgment, which is an automatically generated email but does not constitute acceptance; the order may not be revoked for 2 business days.
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- -Custom Truck One Source has 2 business days to accept or reject the Order.
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- -All vehicles or equipment sold through the Marketplace shall be sold “AS IS” without warranties unless specifically designated otherwise.
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- -Buyers must pay invoices within 72 hours of receiving an Order Acknowledgement unless CTOS financing is pending and same has been confirmed by Custom Truck.
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- -A $1,000 fine shall be assessed and user account privileges may be revoked immediately following failure to provide an acceptable payment method within 72 hours of Order Acknowledgement.
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- -Invoice must be paid prior to equipment pickup.
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- -Buyers must present a gate pass at time of pickup; paid invoice may serve as gate pass.
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- -Buyers must contact equipment yard 24 hours prior to pickup.
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- -Equipment must be picked up within 10 business days of invoice payment.
- -The buyer is responsible for all costs and logistics associated with equipment retrieval.